Privacy Policy

SupportMeNepal – System Privacy Policy

Effective Date: [02-09-2025]
Last Updated: [Insert Date]

At SupportMeNepal, we are committed to safeguarding the privacy and integrity of school data hosted on our platform. This policy explains how we manage the data entrusted to us by schools and educational institutions.

1. What We Collect

We collect the following data during onboarding and usage:

  • School details (name, contact, address)

  • Administrative staff details

  • Academic records (students, teachers, attendance, marks)

  • System usage and configuration data

  • Uploaded media and documents

2. Purpose of Data Use

We use this data strictly for:

  • Providing school management features

  • Generating reports and dashboards

  • Troubleshooting, analytics, and platform improvements

3. Data Security

  • Encrypted storage and secure servers

  • Password-protected admin access

  • Daily backups and uptime monitoring

4. Access Control

Only authorized system staff and school admins can access sensitive data. We do not share or sell any school information to third parties.

5. Data Retention

We store data only as long as the school is a customer. Upon request, all data can be exported or permanently deleted.

6. Contact

📧 Help@supportmenepal.com
🌐 https://supportmenepal.com